1
MANAGEMENT INFORMATION
FOR ALLIANCE EXECUTIVES
RADAR
FACTS & FIGURES
& FIGURES
OCTOBER 2019
THE STAR ALLIANCE NETWORK
The Star Alliance network was created in 1997 to better meet the needs of the frequent
international traveller.
Combined Total of the current Star Alliance member airlines:
Total revenue:
179.04 BUSD
Revenue Passenger
Km:
1,739,41 bn
Daily departures:
More than
19,000
Annual Passengers:
762,27 m
Countries served:
195
Number of employees:
431,500
Airports served:
Over 1,300
Fleet:
5,013
Lounges: More than 1,000
MEMBER AIRLINES
Aegean Airlines is Greece’s largest airline providing at its inception in 1999 until today,
full service, premium quality short and medium haul services. In 2013, AEGEAN
acquired Olympic Air and through the synergies obtained, network, fleet and
passenger numbers expanded fast. The Group welcomed 14m passengers onboard
its flights in 2018. The Company has been honored with the Skytrax World Airline
award, as the best European regional airline in 2018. This was the 9th time AEGEAN
received the relevant award. Among other distinctions, AEGEAN captured the 5th
place, in the world's 20 best airlines list (outside the U.S.) in 2018 Readers' Choice
Awards survey of Condé Nast Traveler. In June 2018 AEGEAN signed a Purchase
Agreement with Airbus, for the order of up to 42 new generation aircraft of the
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FACTS & FIGURES
MAY 2019
A320neo family and plans to place additional orders with lessors for up to 20 new
A/C of the A320neo family.
For more information please visit www.aegeanair.com.
Total revenue:
USD 1.10 bn
Revenue Passenger Km:
11.92 m
Daily departures:
139
Annual Passengers:
7.19 m
Countries served:
44
Number of employees:
2,498
Airports served:
134
Joined Star Alliance:
June 2010
Fleet size:
49
Aircraft Types: A321 – 200, A320 – 200, A319 – 200
Hub Airport: Athens
Airport bases: Thessaloniki, Heraklion, Rhodes, Kalamata, Chania, Larnaka
Current as of: 14 MAY 19
Air Canada is Canada's largest domestic and international airline serving nearly 220
airports on six continents. Canada's flag carrier is among the 20 largest airlines in the
world and in 2018 served nearly 51 million customers. Air Canada provides scheduled
passenger service directly to 63 airports in Canada, 56 in the United States and 100 in
Europe, the Middle East, Africa, Asia, Australia, the Caribbean, Mexico, Central
America and South America. Air Canada is a founding member of Star Alliance, the
world's most comprehensive air transportation network serving 1,317 airports in 193
countries. Air Canada is the only international network carrier in North America to
receive a Four-Star ranking according to independent U.K. research firm Skytrax,
which also named Air Canada the 2018 Best Airline in North America. For more
information, please visit: aircanada.com/media, follow @AirCanada on Twitter and join
Air Canada on Facebook.
3
FACTS & FIGURES
MAY 2019
Total revenue:
13.94 BUSD
Revenue Passenger Km:
148.63 bn
Daily departures:
1,631
Annual Passengers:
50.9 m
Countries served:
63
Number of employees:
33,120
Airports served:
218
Joined Star Alliance:
May 1997
Fleet size:
397
Aircraft types: Air Canada – Boeing 787-8/-9, Boeing 777-300ER/-200LR,
Boeing 767-300ER, Airbus A330-300, Airbus A321-200, Airbus A320-200,
Airbus A319-100, Boeing 737 MAX8, Embraer 190; Air Canada Rouge – Boeing
767-300ER, Airbus 319-100, Airbus 321-200; Air Canada Express - Embraer 175,
Bombardier CRJ 900, Bombardier CRJ 100/200, Bombardier Q400,
Bombardier Dash 8 300/100
Major hub airports: Toronto, Montreal, Vancouver
Current as of: 14 MAY 19
Air China Limited (Air China) is the national flag carrier of China and a leading provider
of passenger, air cargo and airline-related services and products in China. Its
operational headquarters is in Beijing, a major domestic and international hub in
China. It also provides airline-related services, including aircraft maintenance, ground
handling services in Beijing, Chengdu, and other locations. As of 30 June 2018, the
Group operated a fleet of 662 aircraft with an average age of 6.74 years, while the
Company operated a fleet of 397 aircraft with an average age of 6.76 years. The
Company’s passenger routes have expanded to 434 in total, across six continents of
the world, comprising 308 domestic, 109 international and 17 regional routes. The
Company’s network covered 42 countries and regions and 189 cities, including 69
international, 4 regional and 116 domestic cities. Through Star Alliance, the Company’s
route network extended to 1,317 destinations in 193 countries. Air China was listed on
Hong Kong Stock Exchange and London Stock Exchange on December 15, 2004
under codes 00753 and AIRC respectively. On August 18, 2006, Air China was listed
on Shanghai Stock Exchange under code 601111. For further details, please visit Air
China’s website: www.airchina.com.cn.
Total revenue:
5.99 BUSD
Revenue Passenger Km:
76.7 bn
Daily departures:
1,300
Annual Passengers:
33.14 m
Countries served:
42
Number of employees:
29,429
Airports served:
189
Joined Star Alliance:
Dec 2007
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FACTS & FIGURES
MAY 2019
Fleet:
397
Aircraft types: B737, B747, B777, B787, A350, A330, A321, A320, A319
Major hub airports: Beijing, Shanghai, Chengdu
Current as of: 11 JAN 19
India’s national airline, Air India provides domestic and international air transport
services for passenger and cargo carriage. Air India pioneered the country’s aviation
sector and its history is synonymous with the history of civil aviation in India. Air India
embodies the spirit of India by extending warm hospitality and the urge to satisfy its
guests an inherent characteristic of the country’s culture.
Since the first flight on October 15, 1932, Air India has grown to become a mega
international airline connecting to 41 destinations in the USA, Europe, Australia, Far East
and South East Asia and the Gulf. The airline’s domestic network covers 57
destinations (81 including the regional carriers network), including all state capital and
far–flung areas of India’s North-East, Ladakh, Andaman and Nicobar islands. The airline
provides ground handling services, engineering &maintenance services, low-cost
travel options and regional domestic services covering Pan-India operations, through
its subsidiaries. Air India’s young fleet of 127 aircraft comprises a mix of the latest state-
of-the-art B787Dreamliners, B777s, B747s, Airbus - A321s, A320s and A319s.
Constantly adapting and re-inventing itself to stay ahead of competition, Air India has
been and will continue to be committed to providing superior services supported by
the latest technology to flyers worldwide.
Total revenue:
Approx.
3.2BUSD
Revenue Passenger Km:
46bn
approx
Daily departures:
Approx. 470
Annual Passengers:
21.80 M
Countries served:
31
Number of employees:
10,887
Airports served:
123
Joined Star Alliance:
July 2014
Fleet:
127
Aircraft types: B747-400, B777-200LR/300ER, B787-800, A319, A320, A320
Neo, A321
Major hub airports Delhi, Mumbai, Chennai, Kolkata, Bengaluru & Hyderabad.
Current as of: 14 MAY 19
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FACTS & FIGURES
MAY 2019
Air New Zealand Limited is an international and domestic airline group that provides
air passenger and cargo transport services, connecting customers to 20 ports within
New Zealand and to ports in Australia, the Pacific Islands, China, Japan, Singapore,
North America, South America and the United Kingdom.
The airline also encompasses business units providing engineering and ground
handling services. Subsidiaries extend to booking systems, travel wholesaling and
retailing services. Air New Zealand is renowned for its innovative approach to service
and product design, including the revolutionary Economy Skycouch™, unique aircraft
liveries and creative inflight safety videos which have proven to be huge hit, not only
having captured the attention of customers on board but also going viral, collectively
generating around 180 million hits online.
Total revenue:
3.7 BUSD
Revenue Passenger Km:
36.7 bn
Daily departures:
500+
Annual Passengers:
17 m
Countries
served:
17
Number of employees:
12,000
Airports served:
51
Joined Star Alliance:
March
1999
Fleet:
113
Aircraft types: B777-300, B777-200, B787-9, A321neo, A320neo,
A320ceo, ATR72-500, ATR72-600, Q300
Major hub airports: Auckland, Los Angeles
Current as of: 14 MAY 19
Following the “Inspiration of Japan” high quality of service, ANA has been awarded
the respected 5-Star rating every year since 2013 from SKYTRAX. ANA is the only
Japanese airline to win this prestigious designation six years in a row. Additionally,
ANA has been recognized by Air Transport World as “Airline of the Year” three times
in the past 10 years - 2007, 2013 and 2018, becoming one of the few airlines winning
this prestigious award for multiple times.
6
FACTS & FIGURES
MAY 2019
ANA was founded in 1952 with two helicopters and has become the largest airline in
Japan, as well as one of the most significant airlines in Asia, operating 80 international
routes and 118 domestic routes. ANA offers a unique dual hub model which enables
passengers to travel to Tokyo and connect through the two airports in the
metropolitan Tokyo, NARITA and HANEDA, to various destinations throughout Japan,
and also offers same day connections between various North American, Asian and
Chinese cities.
ANA has been a member of Star Alliance since 1999 and has joint venture
partnerships with United Airlines, Lufthansa German Airlines, Swiss International
Airlines and Austrian Airlines.
Besides the full service and award winner carrier ANA, the ANA Group has two LCCs
as consolidated subsidiaries, Vanilla Air Inc. and Peach Aviation Limited. The ANA
Group carried 53.8 million passengers in FY2017, has approximately 39,000
employees and a fleet of 260 aircraft. ANA is a proud launch customer and the
biggest operator of the Boeing 787 Dreamliner.
For more information, please refer to the following link.
https://www.ana.co.jp/group/en/
Total revenue:
18.5
BUSD(FY2017)
Revenue Passenger Km:
89.4 bn (FY2017)
Daily departures
968
Annual Passengers:
53.9 m (FY2017)
Countries served:
23
Number of employees:
13,928 (FY2017)
Airports served
98
Joined Star Alliance:
October
1999
Fleet:
266
Aircraft type: Aircraft types: B777-300, B777-200, B787-8, B787-9, B787-10,767-300,
B737-800, B737-700, B737-500, A320, A321, DHC8-400
Major hub airports: Tokyo - Narita, Tokyo - Haneda
Current as of: 14 MAY 19
Asiana Airlines was founded in 1988 and has been awarded 5 stars by Skytrax for 12
consecutive years since 2007. Headquartered in Seoul, South Korea, Asiana Airlines
operates 76 international passenger routes to 64 destinations in 22 countries and 27
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FACTS & FIGURES
MAY 2019
cargo routes to 27 cities in 11 counties. The airline is
operating cutting-edge A350s
with in-flight connectivity to popular destinations including Hanoi, London, Los
Angeles, San Francisco, and Seattle. Asiana Airlines aims to enhance its profit
capability by commencing new direct flights to Ulaanbaatar, Mongolia in 2019. Asiana
Airlines became a Star Alliance member in 2003. For more information, please visit
https://flyasiana.com/C/KR/EN/index
Total revenue:
6.295 BUSD
Revenue Passenger Km:
45.0 bn
Daily departures:
277
Annual Passengers:
18.9m
Countries
served:
22
Number of employees:
11,741
Airports served:
76
Joined Star Alliance:
March 2003
Fleet size:
84
Aircraft types: A380-800, A350-900, A330-300, A321-100/200, A320-200,
B777-200ER, B747-400/SF/F, B767-300/F
Major hub airports: Seoul - Incheon, Seoul – Gimpo
Current as of: 14 MAY 19
Austrian Airlines is Austria’s largest carrier and operates a global route network of
approximately 130 destinations, being particularly dense in Central and Eastern
Europe with 35 destinations. Thanks to its favorable geographical location at the heart
of Europe, the company’s hub at Vienna International Airport is the ideal gateway
between East and West.
Austrian Airlines is part of the Lufthansa Group, Europe’s largest airline group, and a
member of the Star Alliance, the first global alliance of international airlines.
Total revenue:
2.497 BUSD*
Revenue Passenger Km:
21.965bn
Daily departures:
414
Annual Passengers:
13.9m
Countries served:
58
Number of employees:
7.083
Airports served:
130
Joined Star Alliance:
March 2000
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FACTS & FIGURES
MAY 2019
Fleet:
83
Aircraft type: Boeing 777-200, Boeing 767-300, Airbus A321, A320, A319, Embraer
195, Bombardier Q400
Major hub airports: Vienna
* 2.178 billion Euro total gross revenue, exchange rate 31/12/2018
Current as of: 14 MAY 19
Avianca is the commercial brand that represents the Latin American airlines
integrated in Avianca Holdings S.A., offering passenger transportation, air cargo and
parcel services, and other specialized aviation services. Its comprehensive route
network serving passengers throughout the Americas and Europe is operated with a
modern fleet of short, medium, and long-haul aircraft.
Recognized repeatedly by passenger surveys, its people strive to provide world class
service with excellence. The airline offers its loyalty program, LifeMiles, which provides
a wide range of benefits and travel options to its over 8,9 million of members.
Total revenue:
4.8 BUSD
Revenue Passenger Km:
43.7 bn
Daily departures:
750
Annual Passengers:
30.5 m
Countries served:
27
Number of employees:
19,000
Airports served:
102
Joined Star Alliance:
June
2012
Fleet:
190
Aircraft type: Boeing 787, Airbus A318, A319, A320, A321, A330-200, A330-300,
ATR 42, ATR 72, CESSNA208 and Embraer E190.
Major hub airports: Bogota, Colombia; San Salvador, El Salvador; Lima, Peru.
Brussels Airlines, part of Eurowings and member of the Lufthansa Group, is the
leading Belgian airline operating out of the capital of Europe. With flights to European,
African and North American destinations, Brussels Airlines offers an excellent network
for travel to, from and via its home base and Star Alliance hub at Brussels Airport.
Brussels Airlines further completes its network offer thanks to a close cooperation
with other Star Alliance member airlines that operate to and from Brussels Airport.
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FACTS & FIGURES
MAY 2019
The Belgian airline was founded in 2002 and is 100%
owned by Deutsche Lufthansa AG. On its long-haul flights, Brussels Airlines offers a
Business Class with full flatbeds
and state-of-the-art inflight entertainment, an Economy Class with ergonomic seats
and individual inflight entertainment touchscreens, as well as a quiet and relaxing
Premium Economy Class.
On its European routes, Brussels Airlines offers the choice between four travel
experiences catering for the needs of both price- and service- sensitive passengers:
the economy class solutions Flex&Fast, Light&Relax and Check&Go, and the
business class option Bizz&Class. The company connects the European capital to 26
long-haul destinations and more than 80 European cities.
Daily departures:
250
Annual Passengers:
10 m
Countries served:
49
Number of employees:
4000
Airports served:
118
Joined Star Alliance:
December
2009
Fleet:
48
Aircraft types: 22 Airbus A 319; 16 Airbus A 320; 10 Airbus A 330-200/300
Major hub airport: Brussels Airport
Current as of: 14 MAY 19
Copa Airlines and Copa Airlines Colombia, subsidiaries of Copa Holdings, are the
leading airlines in Latin America for passengers and cargo. Copa Airlines currently
offers service in 81 destinations in 33 countries, in North, Central and South America
and the Caribbean. Throughout more than 70 years of uninterrupted operations, they
have managed to make the Hub of the Americas, located in Panama, into the leading
hub of the continent and connecting passengers quickly and efficiently all over the
continent.
Copa Airlines has been rewarded thanks to its punctuality close to 90%, one of the
best indicators in the industry. Thanks to this punctuality, Copa Airlines has been
recognized by FlightStats, for the sixth year in a row, as the most punctual airline in
Latin America, and by the Official Airline Guide (OAG) as the most punctual airline in
the world, for its results obtained in 2018.
Total revenue:
2.68 BUSD
Revenue Passenger Km:
33.5 bn
Daily departures:
340 approx.
Annual Passengers:
14.3 m
10
FACTS & FIGURES
MAY 2019
Countries served:
33
Number of employees:
9,204
Airports served:
81
Joined Star Alliance:
June
2012
Fleet size:
104
Aircraft types: 14 Boeing 737-700, 68 Boeing 737-800, 6 Boeing 737 MAX9, 16
EMB-190
Major hub airport: Panama
Current as of: 14 MAY 19
Croatia Airlines, the Croatian flag carrier, was registered under the name of Zagreb
Airlines d.d. in 1989. Since July 1990, the company has been operating under its present
name.
Croatia Airlines is a full-service carrier that provides domestic and international air
passenger and cargo transport services. It also provides aircraft maintenance and
professional training of aviation personnel.
In its 30 years of operations the company has been recognized by its passengers for
flight safety, quality of services and professional staff.
Croatia Airlines significantly contributes to the development of Croatian tourism
considering that, on an annual basis, one third of all tourists arriving to Croatia by plane
fly Croatia Airlines.
For further information please visit www.croatiaairlines.com
Total revenue:
271 MUSD
Revenue Passenger Km:
1.67
1.67 bn
Daily departures:
93
Annual Passengers:
2,17 m
Countries served:
24
Number of employees:
1005
Airports served:
39
Joined Star Alliance:
Dec 2004
Fleet:
12
Aircraft type: A320-200, A319-100, Dash 8-Q400
Major hub airports: Zagreb
Current as of: 14 MAY 19
11
FACTS & FIGURES
MAY 2019
EGYPTAIR is the world-renowned national airline of Egypt based in the Cosmopolitan
city of Cairo. In more than 87 years, EGYPTAIR has experienced extraordinary growth
and taken the lead to be the first airline in the Middle East and Africa, and the seventh
in the world to join IATA.
EGYPTAIR operates its services to four continents around the world onboard a fleet
that includes the Dreamliner B787-9, B777-300ER, A330-300 and the new B737-
800NG. Egypt’s flag carrier is implementing its fleet modernization plan by adding up
to 45 new aircraft including 5 additional Boeing Dreamliner 787-9, Airbus A320 Neo and
Airbus A200 for long, medium and short haul services.
EGYPTAIR currently operates from Cairo Airport’s TB3 & TB2 providing optimum travel
connections due to its location on the crossroads of the world continents.
Total revenue:
1.73 BUSD
Revenue Passenger Km:
18.64 bn
Daily departures:
220
Annual Passengers:
7.54 m
Countries served:
47
Number of employees:
9,000
Airports served:
72
Joined Star Alliance:
July 2008
Fleet:
69
Aircraft types: Dreamliner B787-9, B777-200/300ER, A340-200, A330-
300/200, A321-200, A320-200, B737-500/800/800NG, Embraer E-170 and
A300-600 freighter
Major hub airport: Cairo
Current as of: 14 MAY 19
As flag carrier of Ethiopia, Ethiopian Airlines has become one of the continent’s
leading carriers, unrivalled in Africa for efficiency and operational success, turning
profits for most years of its existence. Ethiopian Airlines was established on
December 21, 1945. As one of the pioneer African airlines, Ethiopian began
operations, with DC-3/C-47 aircraft. It has now become one of Ethiopia’s major
industries and an institution in Africa, operating a modern and environmental friendly
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FACTS & FIGURES
MAY 2019
fleet. It commands the lion’s share of the pan African
network, including the only daily east-west flight across the continent.
Ethiopian’s network spans to Europe, North America, South America, Africa, Middle
East and Asia, connecting cities across the globe. The airline is currently implementing
its 15-year strategic plan called "Vision 2025" with the goal of becoming the leading
aviation group in Africa. Ethiopian is proud to be a Star Alliance Member since
December 2011.
Total revenue:
3.32 BUSD
Revenue Passenger Km:
39.15 bn
Daily departures:
314
Annual Passengers:
10.63 m
Countries served:
75
Number of employees:
16,732*
Airports served:
126
Joined Star Alliance:
December
2011
Fleet size:
108
Aircraft types: B777-300ER, A350-900, B787-9/-8, B777-200LR, B777F, B767-300//,
, B737-700/-800NG/-800SF/-8 MAX, Q400NG
Major hub airports: Addis Ababa (main hub), Lomé (Togo), Lilongwe (Malawi), and
Liège (Belgium- cargo hub)
Notes to Editors:
* Number of employees includes those working on contract basis and those handling outsourced
services
Current as of: 11 JAN 19
Founded in March 1989, EVA Air, a one-hundred-percent privately owned Taiwanese
airline, is the sister company of Evergreen Marine Corporation, which is the world-
famous shipping line in terms of container operation. Since the inauguration of its
maiden flight on July 01, 1991, EVA Air is currently serving 58 destinations over four
continents, except Africa, with 79 aircraft and is still steadily expanding its operation
network and fleet. EVA Air became a Star Alliance member on 18 June 2013.
Total revenue:
4.1BUSD
Revenue Passenger Km:
48.3bn
Daily departures:
162
Annual Passengers:
12.5m
Countries served:
18
Number of employees:
10,833
Airports served:
58
Joined Star Alliance:
June
2013
Fleet:
79
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FACTS & FIGURES
MAY 2019
Aircraft type: 777-300ER, 787-9, A330-300, A330-200, A321-200, ATR72-600
Major hub airports: Taipei
Current as of: 14 MAY 19
We are currently the fastest growing airline in Europe. Every year we host on
board our aircraft more than 9 million passengers, providing them with
shortest and most comfortable journeys to more than 100 destinations
worldwide.
As the only airline in the Central and Eastern European region, we offer direct
long-haul flights to Singapore, New York, Chicago, Toronto, Beijing, Tokyo,
Seoul, Los Angeles, Newark, building our leadership position in the region. This
year LOT will fly to Miami, New Delhi and Sri Lanka for the first time.
Warsaw is an efficient and competitive transfer hub for Poland and Central-
Eastern Europe. A well-designed route network, fast transfers, convenient
departure and arrival times, plus an optimal location in the center of Europe
with user-friendly airport infrastructure.
We have spread our wings – our fleet is one of the youngest in Europe and
we are the only airline to operate all long-haul flights with the most cutting-
edge aircraft in the world – the Boeing 787 Dreamliner. In 2017, following
growing demand in the short and medium haul markets, we expanded our
fleet with new aircraft from B737 family. In 2018, our fleet has been enriched
with Boeing 787-9.
Our passengers travel in the way they want. Thanks to a wide range of
classes, fares, products and services, we offer them great freedom to plan
their journey based on their favorite, most useful and helpful elements. This
also makes us the first-choice airline for a growing number of passengers in
the region. Customer trust is also underlined by the numerous awards we
receive every year.
LOT is all about people – who are full of positive energy and the ability to
successfully combine modernity with tradition. The best pilots, many of them
renowned as world champions, professional cabin crews and ground staff
serve our passengers every day with commitment and smiles. We are proud
that we are building Poland’s most international brand together.
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FACTS & FIGURES
MAY 2019
Total revenue:
1.51 BUSD
Revenue Passenger Km:
16.62 bn
Daily departures:
380
Annual Passengers:
9 m
Countries served:
50
Number of employees:
1,690
Airports served:
90
Joined Star Alliance:
October
2003
Fleet:
75
Aircraft types: Boeing 787-8/-9, Boeing 737-400/-800/-MAX 8, Embraer 195/
175/170, Bombardier Dash Q400
Major hub airport: Warsaw Chopin Airport
Current as of: 14 MAY 19
Lufthansa is the biggest airline within the Lufthansa Group. Not only is Lufthansa the
first Five Star Airline in Europe, Lufthansa also has been elected ATW Airline of the
Year 2019. As one of the world's largest and most prestigious airlines, Lufthansa
currently flies to 214 destinations in 75 countries on 4 continents. In the 2018 business
year, the airline welcomed around 70.1 million passengers on board its flights.
Headquartered in Cologne and with hubs in Frankfurt/Main and Munich, Lufthansa
employs more than 34,754 people. As an industry innovator, Lufthansa has long been
committed to environmental care and sustainability, operating one of the most
technologically-advanced and fuel-efficient fleet in the world. Its long-haul fleet
includes the Boeing 747-8 and the Airbus A380. The airline is the largest European
operator of the A380 and was also the launch customer for the new Boeing 747-8.
With the arrival of the A350-900, Lufthansa welcomes a state-of-the-art newcomer
to its fleet. The A350-900 is currently the world's most modern and most environ-
mentally-friendly long-haul aircraft. It uses 25 percent less kerosene, produces 25
percent fewer emissions and is significantly quieter on take-off than comparable
types of aircraft.
Lufthansa’s fleet currently consists of 351 aircraft.
Total revenue:
15.9 BUSD
Revenue Passenger Km:
160 bn
Daily departures:
1710
Annual Passengers:
70.1
Countries served:
75
Number of employees:
34,754
Airports served:
214
Joined Star Alliance:
May 1997
Fleet size:
351
15
FACTS & FIGURES
MAY 2019
Aircraft types: A380-800, 747-8i, 747-400, A350-900, A340-600/300, A330-
300, A321-100/200, A320-200, A320neo, A319-100, Embraer 195/190, CRJ900
Major hub airports: Frankfurt am Main, Munich
Current as of: 14 MAY 19
SAS, Scandinavia’s leading airline, carries more than 30 million passengers annually
to, from and within Scandinavia. We connect our three main hubs –
Copenhagen, Oslo and Stockholm - with 125 destinations in Europe, the US and Asia.
Spurred by our Scandinavian heritage and sustainable values, SAS will reduce total
carbon emissions by 25% and operate with biofuel equivalent to the total
consumption of all domestic SAS flights, by 2030.
In addition to airline operations, SAS offers ground handling services, technical
maintenance and air cargo services. SAS is a founding member of Star Alliance™ and
together with partner airlines offers almost 19,000 daily flights to more than 1,300
destinations around the world.
Total revenue:
4.90 BUSD
Revenue Passenger Km:
39.9 bn
Daily departures:
817
Annual Passengers:
30 m
Countries served:
> 30
Number of employees:
10,261
Airports served:
126
Joined Star Alliance:
May 1997
Fleet:
156
Aircraft type: Airbus A340-300, Airbus A330-300, Airbus A350, Airbus
A319/A320/A320neo/A321, Boeing 737NG, Bombardier CRJ900 and ATR-72
Major hub airports: Copenhagen, Oslo, Stockholm
Current as of: 14 MAY 19
16
FACTS & FIGURES
MAY 2019
Shenzhen Airlines Co., Ltd, was founded in November 1992 and started operations
on September 17 of the following year. With Air China and Shenzhen International
Total Logistics (Shenzhen) Co, Ltd as its major shareholders, Shenzhen Airlines
focuses on business of passenger, cargo and mail transportation. Its flight network
covers major cities in China and extends to Hong Kong, Macao，Taiwan, Japan,
Korea, Thailand, Singapore，Malaysia，Vietnam，Cambodia，Indonesia and the
United Kingdom.
Having matured in the Shenzhen Special Economic Zone, Shenzhen Airlines is deeply
rooted in Shenzhen, constructing "air corridors" to facilitate the city’s international
trade and cultural exchanges. Apart from its own development, Shenzhen Airlines
voluntarily engages its social responsibility and serves the community with gratitude.
Thus the company is widely regarded as a "Shining Name Card of Shenzhen".
Total revenue:
3.895 BUSD
Revenue Passenger Km:
49.1 bn
Daily departures:
850
Annual Passengers:
31.32 m
Countries served:
10
Number of employees:
25,732
Airports served:
84
Joined Star Alliance:
November
2012
Fleet:
215
Aircraft type: A319-100, A320-200, A320neo, B737-300, B737-800,B737-
900, A330
Major hub airports: Shenzhen, Guangzhou
Current as of: 14 MAY 19
Singapore Airlines’ success has been fueled by its dedication to customer service. In-
flight menus in all classes of service offer gourmet meals created by a panel of
internationally renowned chefs, and all customers can enjoy the carrier’s state-of-the-
art in-flight entertainment system, which offers a wide choice of movies, music and
games. The care and attention that Singapore Airlines gives to its customers has
earned the airline many industry and travel awards, including 2018 Skytrax World
Airline Awards’ World’s Best Airline’, 2018 TripAdvisor’s “Best airline in the World’, 2017
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FACTS & FIGURES
MAY 2019
Business Traveler’s (US) “Best Overall Airline in the
World”, 2017 Business Traveler China’s “Best Airline in the World”, Travel Weekly Asia
2017 Readers’ Choice Awards, “Best Airlines in Asia Pacific”, and ranking 32nd on
Fortune Magazine’s Top 50 World’s Most Admired Companies in 2018.
Total revenue:
8.51 BUSD
Revenue Passenger Km:
95.86 bn
Daily departures:
256
Annual Passengers:
19.51 m
Countries served:
32
Number of employees:
14,765
Airports served:
63
Joined Star Alliance:
April 2000
Fleet:
112
Aircraft types: A380-800, B777-300ER/-200ER/-300/-200, A330-300, B787-10
and A350-900
Major hub airport: Singapore Changi
Current as of: 11 JAN 19
South African Airways (SAA) is the leading carrier in Africa, serving 57 destinations, in
partnership with SA Express, Airlink, and its low cost carrier, Mango, within South
Africa, across the continent, and eight intercontinental routes from its Johannesburg
hub.
SAA’s core business is the provision of passenger airline and cargo transport services
together with related services, which are provided through SAA and its wholly-owned
subsidiaries: SAA Technical; Mango its low cost carrier; and Air Chefs, the catering
entity of SAA.
SAA is the winner of the Best Airline Staff Service award in the Africa category; this
shows that our customer-facing employees are our true brand ambassadors who
made a difference to millions of travelling customers.
Total revenue:
2.0 bn USD
Revenue Passenger Km:
20. 7 bn
Daily departures:
101
Annual Passengers:
6.8 m
Countries served:
22
Number of employees:
5, 576
Airports served:
32
Joined Star Alliance:
April 2006
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FACTS & FIGURES
MAY 2019
Fleet:
46
Aircraft type: Airbus A340-600, A340-300e, A330-300, A330-200, A320-200,
A319-100, Boeing B737 Freighters
Major hub airports: Johannesburg
Current as of: 14 MAY 19
Swiss International Air Lines (SWISS) serves over 100 destinations in 44 countries all
over the world from its Zurich hub, Geneva and Lugano with a fleet of around 90
aircraft. As the airline of Switzerland, SWISS is a byword for traditional Swiss values.
True to its roots, the company is dedicated to providing the highest possible quality in
all its products and services. With its manageable medium size, SWISS is also
optimally equipped to remain as close as possible to its customers and meet their
individual needs. SWISS is committed on various fronts to the careful and sustainable
use of natural resources, and regards a responsible attitude to the environment as an
integral part of its corporate culture. As part of the Lufthansa Group and a member of
Star Alliance, SWISS remains faithful to its mission of providing quality air services that
link Switzerland with Europe and the world.
Total revenue:
5.3 BUSD
Revenue Passenger Km:
41.2 bn
Daily departures:
400
Annual Passengers:
17.9 m
Countries served:
44
Number of employees:
9,000
Airports served:
>100
Joined Star Alliance:
April 2006
Fleet:
90
Aircraft types: A340-300, A330-300, A321, A320, A319, B777-300ER,
Bombardier C Series
Major hub airports: Zurich and Geneva
Current as of: 14 MAY 19
TAP is Portugal’s leading airline, in operation since 1945 and member of Star
Alliance since 2005. TAP hub in Lisbon is a key European gateway at the
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FACTS & FIGURES
MAY 2019
crossroads of Africa, North, Central and South
America, where TAP stands out as the international leading carrier in operation
to Brazil. The company’s network currently comprises 93 destinations in 36
countries worldwide. TAP
currently operates about 3,000 weekly flights on a modern fleet of 78 Airbus
aircraft and 21 aircraft in TAP Express livery, operating in the company’s
regional network, adding up to a 99 aircraft fleet in the whole.
Total revenue:
3.76 BUSD
Revenue Passenger Km:
38.05 bn
Daily departures:
395+
Annual Passengers:
16 m
Countries served:
36
Number of employees:
8,145
Airports served:
93
Joined Star Alliance:
March
2005
Fleet:
99
Aircraft types: A319, A320, A321, A321LR, A330-200, A330-300, A330-
900, A340-300 plus the regional fleet composed of ATR72 and Embraer
190 and 195
Major hub airport: Lisbon
Current as of: 14 MAY 19
Thai Airways International Public Company Limited (THAI) is the national carrier of the
Kingdom of Thailand. Founded in 1960, THAI operates an average of 1,089 roundtrip
flights per week on domestic, regional and intercontinental routes.
THAI’s philosophy is to provide a full service to premium passengers while maintaining
the highest standards of service to leisure travelers, who represent over 80% of the
company’s total passenger transportation revenue. THAI aims to be the “First Choice
Carrier with Touches of Thai”. The success of THAI in the 59 years of operation has
been endorsed through countless international awards received. THAI is regularly
voted among the world’s most admired carriers in research carried out by leading
travel magazines and from Internet passenger surveys.
Safety is THAI’s top priority. For 59 years, Thai Airways International has operated with
high safety standards, adopting new safety regulations and practices as a
prerequisite by various authorities around the world, and going even further to
implement safety programs that are beyond the requirement.
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FACTS & FIGURES
MAY 2019
Total revenue:
6.2 BUSD
Revenue Passenger Km:
72.32 bn
Daily departures:
311
Annual Passengers:
25 m
Countries served:
31
Number of employees:
22,054
Airports served:
76
Joined Star Alliance:
May 1997
Fleet:
102
Aircraft types: Airbus A380-800, Airbus A350-900, Boeing 747-400, Boeing
777-300, -300ER, -200, -200ER, Airbus A330-300, Boeing 787-8, -9, Airbus
A320-200 (THAI Smile)
Major hub airport: Suvarnabhumi Airport Bangkok
Current as of: 14 MAY 19
Established in 1933 with a fleet of five aircraft, Star Alliance member Turkish Airlines is
the airline that flies to more countries and international destinations than any other
airline in the world. Turkish Airlines has a fleet of 335 (passenger and cargo) aircraft
flying to 311 worldwide destinations as 260 international and 51 domestic, in 124
countries. Since April 2019, Turkey’s national flag carrier is operating from its new hub,
Istanbul Airport, which is set to be the world’s largest with an annual passenger
capacity of 200 million once all phases are complete. Recognized for its excellent
products and services around the globe, Turkish Airlines bridges cultures and
continents from its hub in Istanbul, with Turkish hospitality at its heart. More
information about Turkish Airlines can be found on its official website
www.turkishairlines.com or its social media accounts on Facebook, Twitter, YouTube,
LinkedIn, and Instagram.
Total revenue:
12,855 BUSD
Revenue Passenger
Km:
149,17 bn
Daily departures:
1.400
Annual Passengers:
75,17 m
Countries served:
124
Number of employees:
26.739
Airports served:
311
Joined Star Alliance:
April 2018
Fleet:
335
Aircraft types: A319, A320, A321, A321 NEO, A330-200, A330-300 ,A340, B737-700,
B737-8 MAX, B737-800, B737-900ER, B777-300ER, A330-200F, B777F, A310-
300F, A300-600F, B747-400F
Major hub airports: Istanbul, Ankara
Current as of: 14 MAY 19
21
FACTS & FIGURES
MAY 2019
22
FACTS & FIGURES
MAY 2019
United is a founding member of the Star Alliance network. The airline has a rich history
in aviation, tracing its roots to 1926 when a small Swallow biplane owned by Walter T.
Varney carried airmail to Nevada from Pasco, Washington – a flight that marked the
true beginning of commercial air transportation and the birth of United Airlines.
Today, the airline operates the world’s most comprehensive global route network,
including world-class international gateways to Asia and Australia, Europe, Latin
America, and the Middle East. United, together with United Express, offers
approximately 4,800 flights a day to 353 destinations from hubs in Chicago, Denver,
Guam, Houston, Los Angeles, New York/Newark, San Francisco, Tokyo and
Washington, D.C. United employs 92,000 people worldwide.
Total revenue:
41.3 BUSD
Revenue Passenger Km:
370 bn
Daily departures:
4,800
Annual Passengers:
158 m
Countries served:
58
Number of employees:
92,000
Airports served:
353
Joined Star Alliance:
May 1997
Fleet:
1,329
Aircraft types: Airbus A319/A320; Boeing 737-700 / 800 / 900 / MAX 9; Boeing
757-200 / 300; Boeing 767-300 / 400; Boeing 777-200 / 300; Boeing 787-8 / 9
/ 10
Regional: Bombardier CRJ-200 / 700; Embraer ERJ-145; Embraer E-170 / 175
Major hub airports: Chicago, Denver, Houston, Los Angeles, New York/Newark,
San Francisco and Washington D.C.
International: Tokyo, Guam
Current as of22MAY 19
All figures based on information provided by the individual airlines. Where annual figures are required, the
latest available annual data has been used. Other data is based on the most current information
provided by the individual airlines. This data is generally updated twice a year, hence more current data
could be available from the individual member carrier websites.
Last updated: May 2019
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FACTS & FIGURES
MAY 2019
Further information can be obtained via:
Star Alliance Press Office
Tel: +49 69 96375 183
Fax: +49 69 96375 683
Email: [email protected]
www.staralliance.com
Twitter@staralliance https://twitter.com/staralliance
Facebook: www.facebook.com/staralliance
LinkedIn: https://www.linkedin.com/company/staralliance
Youtube: https://www.youtube.com/user/staralliancenetwork
Instagram: https://instagram.com/staralliance/
